Privacy Policy

1. Our Commitment to Your Privacy

At Huma Collection, we respect your personal dignity and privacy. This Privacy Policy details how we collect, use, and protect your information when you browse our website (https://www.humacollection.in) or place orders with our boutique.

2. Information We Collect

• Contact & Account Details: Name, 10-digit mobile phone number, email address, and delivery addresses provided for order fulfillment and OTP verification.
• Transactional Information: Order history, selected garment sizing, and payment reference numbers. We do not store debit/credit card numbers or CVVs on our servers.
• Technical Browsing Data: Standard server logs, IP addresses, browser types, and anonymized analytics to ensure website stability and responsiveness.

3. How We Use Your Information

Your information is used strictly for legitimate commercial and fulfillment purposes:

• Processing and delivering your modest apparel orders.
• Sending SMS or WhatsApp order confirmations and tracking links.
• Providing personalized sizing and styling assistance upon your request.
• Complying with applicable Indian tax and legal requirements.

4. Payment Security & Razorpay

All online payment transactions are processed through Razorpay, a PCI-DSS Level 1 compliant payment gateway. Payment credentials are encrypted using industry-standard 256-bit SSL encryption.

5. No Selling or Renting of Customer Data

We maintain a zero-compromise policy: we never sell, rent, trade, or monetize your personal details with third-party marketing brokers. Data is shared exclusively with authorized courier partners (such as BlueDart and Delhivery) solely to deliver your orders.

6. Your Rights & Grievance Redressal

You have the right to request access to, correction of, or deletion of your customer records at any time. For privacy inquiries, please contact our store representative at +91 82006 17009 or visit our boutique on Relief Road near Teen Darwaza in Ahmedabad.